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Learn more about TailoredMail Features

TailoredMail simplifies the creation, delivery and tracking/reporting of your email newsletters and campaigns. Read more below...
 

TailoredMail Features

Contact us for more information:

Local: (425) 451-4770

Sales: salesinfo "at" tailoredmail.com

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Clients include:

The latest trends in successful email marketing are segmentation, dynamic content, and relevance. Are you wondering how to use these concepts within your company? 

TailoredMail is a one-of-a-kind solution that AUTOMATES all three! Build and send dynamic email newsletters, campaigns, and auto-responders that automatically send relevant content to your customers. Learn how TailoredMail can increase your open and click rates by more than 50% with its unique 'hybrid-email-marketing' approach.

Small-to-large marketing and sales teams around the world - including Whole Foods Markets, Shell Chemicals, and Precor Exercise Equipment - are even connecting their sales teams, storefronts, reseller partners or franchisees with their email marketing programs...and the results are astounding.

The bottom line: TailoredMail helps you deliver the most relevant, tailored email content possible in a full-featured, leading-edge, yet simple to use solution. Request a demo and learn how we're different.

Authoring

  • Unlimited authors and languages can be set up and managed within the system
  • Full HTML Editor with Microsoft Word / HTML cleaning
    • Built in (and trackable) landing pages
    • Image Mapping Tool
    • Full Image/Document Library (and hosting)
    • Article templating tool
    • WYSIWIG or HTML editing views
  • Automatic RSS Feed creation
  • Workflow Article Management
  • Project Management
  • Unlimited templates and layout
  • Organize content by categories of interest or database filters
  • Auto-tracking of all URLs
  • Multiple authoring modes to match the need/capabilities of your authors (e.g. you can set which authors have access to various features in the application.)
  • Easy replication and/or sharing of content with other authors or databases in your set-up
  • Content sequencing - the ability to create a multi-drop "drip" campaign where recipients receives a sequence of messages. For example; Day 1 = message 1, Day 5 = message 2, etc.
  • Date Triggers that allow you to send timed emails (e.g. Happy Birthday, Time to Renew) 
  • Configurable Content Governor to prevent too many articles from being delivered in a broadcast
  • Instant polling and Survey tool

Broadcasting

  • Create unlimited numbers of "Lists" to target
    • Extensive targeting options to include/exclude subscribers in a broadcast
  • Broadcast dynamic content with ease.
  • Broadcast scheduler to set time and day for email broadcasting.
  • Frequency governor you can set to ensure subscribers don't get too many emails
  • Test message previews
  • Broadcast to specific groups, lists, domains - sort by any element stored in the database
  • A/B Testing built in (e.g. sample different subject lines and compare results)
  • Broadcast Trigger option to create an "action based on someone opening or clicking a link in the email
  • Seed List tool to ensure a set group of people are included in every broadcast (e.g. your marketing team)
  • Tracks unopened and unclicked emails for easy "resending"
  • Over-ride subscriber format profiles to send Text-only, as needed.
  • Easy pause, restart, and kill functions
  • Innovative "Build-ahead" feature to create emails the day prior for even faster delivery
  • Automatic throttling of emails to prevent ISP overloading (and subsequent blocking)
  • Automatic "view this as a web page" feature for emails where images are turned off - web page is completely dynamic and has full user tracking/reporting.

Reporting & Tracking

  • Full details of user profiles, interests, format preferences and trends.
  • Innovative "Hotspot" report to visually see where the most popular links are
  • Broadcast-specific detail reports for open-rates (unique and aggregate), click-throughs of any/all URLs (unique and aggregate), forwards, polls, unsubscribes, bounces, new sign-ups, and much more.
  • Monthly roll-up reports to track results over time
  • Instant poll, survey and feedback-form results.
  • Auto "view this in a web-page" feature with full open/click tracking.
  • Easily sort broadcasts and results data for optimal viewing.
  • Custom reports are easily created by TailoredMail personnel for your use.
  • Archive links so you can post "past-issues" links on your website.

Our new reports are extensive. You'll be able to do things such as:

  • grab a list of people who didn't open/click anything in a previous broadcast - and resend to them.
  • filter reports by virtually any criteria within TailoredMail...geographically, based on previous activity, poll results - you name it.
  • chart and compare opens and clicks across different broadcasts
  • export any and all results to Excel
  • much, much more...

Integration and Administration

  • Can set up to 30 database fields for each subscriber
  • Full import/export/upload/updating wizards
  • Automated data exchange with internal databases via XML API
  • Automated content exchange with internal content-management-systems (XML)
  • Easily view, sort, search subscriber base
  • Automated suppression-file creation
  • Easy one-off emailing of subscribers for customer service needs

Automated/Customizable Subscriber Pages

  • Fully configurable subscribe, edit-profile, unsubscribe, and universal-remove-me pages with unlimited number of "topics of interest". Can be password protected, and includes lost-password routine.
  • Auto-sending of emails and/or content within emails immediately after sign-up.
  • Single or double-opt-in support.
  • Can support hidden "coding" or source tracking (e.g. capture source of lead, or 'score' a lead based on answers completed in the sign-up process).

Deliverability

  • Sender Score Participation (white-listing at over 50,000 ISPs worldwide)
  • ReturnPath auditing service. We monitor the health of your sending IPs, as well as the quality of the content.
  • Advanced White List Status with AOL, Hotmail, Yahoo, EarthLink, NetZero and more...
  • Built in Spam Assassin and Barracuda scoring tools
  • Automated ISP feedback-loop and bounce handling (hard and soft) including admin interface for responding and handling of soft bounce replies, challenge-response, etc.
  • Templates are engineered from the ground up to provide the highest layout compatibility with various email clients, and minimize spam-filter scoring.
  • All clients required contractually to a "Best Practices" standard

(read more)

Flexibility

  • Every subscriber page, email template, authoring environment - anything within the app - can be customized for your unique environment.
  • Scalability: system works perfectly for 500 subscribers as well a 5 million.
  • Custom features: we specialize in building unique capabilities for you - plus, you get to leverage any features we build for other clients.

Recent Enhancements

(Go here to view the most-recent additions)

Leading-Edge Capabilities (Overview)

  • Dynamic "Skins"
    ...ideal for sales-team or storefront personalization (e.g. where each email is FROM a specific salesperson and includes personal contact info, pictures within the email - that match to that salesperson.)
  • Comprehensive Deliverability Tools
  • Innovative Authoring Enhancements
  • Unlimited Reporting Flexibility
  • RSS import / export

Upgraded Deliverability Enhancements

  • SpamAssassin Score Checker - test your messages and receive instant scores and "broken rules" to help you make corrections.
  • Improved "Dynamic Message Builder" speed for faster broadcasting to diverse audiences
  • GoodMail Support (AOL and Yahoo tokens)
  • Domain Keys support (in addition to SPF/SenderID)
  • PowerMTA emailing system - industry leading speed and performance

New Authoring Features

Enhanced user interface

  • Intuitive new user interface to support new features and performance
  • Dashboard start-up screen for easy navigation - direct links to most-common functions
  • Private-label capability
  • Powerful new HTML editor and Word/HTML cleaning tools
  • QUICKSEND feature for one-off (send one at a time) email authoring. Ideal for sales teams where you control the content (templates, items/articles to choose from), and they personalize, send and track messages to their prospects and clients.

"Projects" mode (this is very powerful - we've been told no one has anything like it)

  • Can organize any Newsletter/Campaign, Blogging or RSS Feed programs into "Groups"
  • Visual editing mode makes authoring dead-simple
  • Archive management...automatically creates and manages "archived" issues
  • Creates unique, customizable copies of templates and items that are dedicated to a project
  • Roll-up reports when there are multiple "sends" (e.g. A/B split sends, the remainder, a follow-up to those who didn't open/click in the first send, etc.)

Custom-List Manager for query-based list/filter-creation

  • Powerful querying tool to create unlimited, unique lists
  • Create A/B split-testing groups
  • Take actions against those lists
    - broadcast to them
    - filter reports by them
    - option: load a spreadsheet and create a list

New Reports and Trending Charts

  • Filter any report with a custom list/view
  • New Monthly Summary reports and YTD charts of most-active users, opens/clicks, benchmark comparisons, 7-day and 5-hour performance charts.
  • New HOTSPOT report to visually see color-coded link performance (heat-map tracking)
  • Chart different broadcasts to "compare"
  • Capture non-responding users (and resend to them)
  • Top Performing Links
  • Inactive Users
  • Faster Performance, cleaner and more meaningful layout
  • Export to Excel, create custom-lists of any tracked link

RSS Feed Creator and Importer

  • Send your newsletter, campaigns or alerts as highly personalized feeds
  • Full Tracking and Reporting
  • Import External Web/RSS Feeds into TailoredMail for republishing

Vastly improved subscriber and AGENCY tools

  • Upload/Updating wizards, in addition to our web services and XML integration (API)
  • Supports Excel and Access files
  • Content Mapping and Database Replicator for easy cross-company/channel management
  • Many, many more tools designed specifically for agencies and Franchisors (or any company that has sub-clients)

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